Simoniz
Simoniz Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Simoniz has 1.4 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Average quality of product compared to its price, Features and price, Great products.
Cons: Quality, Support for a bad product, Fact that the unit only worked once.Recent recommendations regarding this business are as follows: "Do not buy this pressure washer if you live out of town", "Stay away from this product!", "Buy elsewhere", "Do not buy", "Other Simoniz products (in my own experience) have been really good. Recommend using another brand. Unfortunately these don't work whether it's leather or cloth interior. Unfortunate waste of money here.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Simoniz has 1.4 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Average quality of product compared to its price, Features and price, Great products.
Cons: Quality, Support for a bad product, Fact that the unit only worked once.Recent recommendations regarding this business are as follows: "Do not buy this pressure washer if you live out of town", "Stay away from this product!", "Buy elsewhere", "Do not buy", "Other Simoniz products (in my own experience) have been really good. Recommend using another brand. Unfortunately these don't work whether it's leather or cloth interior. Unfortunate waste of money here.".
Most users want Simoniz to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Simoniz Reviews
"False advertising"
The first washer i bought worked awesome for about an hour then wouldnt hold its pressure. Called help line, tried everything so they sent me a new one. When i...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sudbury, Ontario
False advertising
The first washer i bought worked awesome for about an hour then wouldnt hold its pressure. Called help line, tried everything so they sent me a new one.
When i tried it I only got about 2 minutes out of it before it wouldnt build pressure. When i called back the rep says they are not designed to run on well water, funny thing is that the first one worked awesome for the first hour.
Nowhere in the literature does it mention only good for city water. Total BS
- Lots of pressure when it decides to work
- Wont build and keep pressure
Preferred solution: Full refund
User's recommendation: Do not buy this pressure washer if you live out of town
Toronto, Ontario
Not happy!!!!
Brand new out of the box and ended up using just a garden hose to wash the camper. Absolute terrible pressure.
Checked and double checked everything right from the house connection to the nozzles.
No air locks, water leaks etc. very disappointing!!!
User's recommendation: Stay away from this product!!!!
Manotick Station, Ontario
No customer support help
I bought a Simoniz 2100 electric pressure washer in October 2024. Used it again this spring a couple of times.
The third time it was working than stopped. Light goes on but nothing happened. Had a 2 year warranty so went to Canadian tire and told me to bring it to repair shop. Three weeks and still waiting.
Called Simoniz and no help.
Company has terrible customer service. Do not buy!!
User's recommendation: Buy elsewhere
Toronto, Ontario
Simoniz car air vent fresheners
Hi. I just wanted to start by saying that I own and have purchased many Simoniz products from my pressure washer to detailing products for my car, and have usually been quite satisfied, however, twice now I have purchased the car air fresheners for my vents (cherry) and both times they have been absolutely terrible.
No smell or anything even with the air on full which shouldn't be required. First time I had thought that it could have been a bad batch (if that's even possible), however now I realize that it's the product itself that is not worth the purchase.
I just wanted to let you know. Thanks for your time.
User's recommendation: Other Simoniz products (in my own experience) have been really good. Recommend using another brand. Unfortunately these don't work whether it's leather or cloth interior. Unfortunate waste of money here.
Montreal, Quebec
Not a reliable product
I've tried five models of pressure pumps ranging from 1650 to 200psi and all have defects after using for a season.
The ones with rotating hose reel, the brass connector broke in three machines.
Two of pressure hose had several leaks.
Not a reliable machines at all, nor their customer service.
User's recommendation: Do not buy
Montreal, Quebec
Simoniz 2300 Platinum will not start
Used the machine once last year went to use it this summer and it will not start!
Contacted company and since still under warranty was sent to repair shop to get fixed.
Shop is so backed up will not know when tgey can look at it.
Because i need to use it NOW, contacted company again for another solution and was told I would have to wait to get it fixed!! Unacceptable response for a product under warranty!
Do better!!
Will never purchase Simoniz again and will sell as soon as fixed!!!
Was a 499.99 machine before tax!
Totally ripped off!
User's recommendation: Stay away from Simoniz! Warranty is useless!!
Brighton, Ontario
No customer service
Very poor customer service. They do not respond to emails.
On their website they direct you to social media like facebook, Tik Tok, instagram to raise a support issue. If you do message them on facebook they still won't respond.
User's recommendation: Don't buy it
Painted my kit car with simoniz aa yellow very poor coverage pealed off do not use this paint wost I've ever used
No coverage very thin flaked off applied several coats and still can see white undercoat used 7 cans 500ml so 3.5 litres worst paint I've seen
User's recommendation: Do not buy
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Verified ReviewerGot ripped off.
Bought simonize vent clip air fresheners 5 pack put one I car couldn't smell at all followed directions again now 2 in car for two months still can't smell. At least they still appear full total garbage.
I'll never buy another simonize product again.
I was and polish 2 cars weekly. Never will put simonize product on any of my cars.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhelpful Customer service.
I've contacted the company and they suggested buying a model they selected, at a cost of $150 which I did no accept. No other options given.
I had a pressure washer 1800psi that had a manufacture defect due to twisted O ring resulting in leaking oil and premature pump failure. Contacted their customer service they offered a new machine at $150 claiming they don't have parts.
- Average quality of product compared to its price
- Variety of models
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSimoniz pressure washer is garbage
I have a simoniz s1700 pressure washer the outlet valve assembly cracked so I got a hold of simoniz company through email and asked to try buy this part which takes only a few minutes to replace and should cost very little. Low and behold simoniz does not sell parts for their pressure washers instead they want you to buy a new pressure washer and throw the old one in the garbage.
This company does not believe in repairing and keep the landfills with less garbage instead they prefer to fill land fills with garbage. NO RECYCLING OR REPAIRING AND GETTING A LONGER LIFE FROM YOUR PRODUCT.
DO NOT BUY THIS PRODUCT
NO PARTS AVAILABLE FOR THEIR PRODUCTS
Preferred solution: PART THAT I NEED TO REPAIR THE PRSSURE WASHER
User's recommendation: DO NOT BUY THIS PRODUCT
SIMONIZ GLASS WIPES
Purchased this package of 20 as I go to car shows with my Corvette. Opened the package and they were BONE DRY...called the Simoniz 1-800 number and was told I need to go to the store where I purchased them...SO I GUESS SIMONIZ DOES NOT WARRANT THEIR PRODUCTS.
"FOR ALL YOU GENTS/LADIES THAT SHOW OUR CARS" DO NOT BUY THIS PRODUCT...AND THEY DO NOT WARRANT THE PRODUCT.
- Poor product
Preferred solution: Full refund
User's recommendation: DO NOT BUY THIS PRODUCT............
Toronto, Ontario
Terrible Product.
Purchased this power washer not 10 years ago, thinking that it would be the last power washer that I purchased, I got the platinum series. Now the pump has gone, and I am told there is no more replacement pump for it.
I can basically just throw it away. Unacceptable! I was told to go to princess auto and buy a universal pump for it, it "should" fit.
But if I had purchased a Princess Auto power washer with the power fish logo, I guess I wouldn't be having issues.
Terrible way to treat people that supported your company. Hence, Terrible company.
User's recommendation: Discontinued pump, no replacement pump!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSimoniz Bug Remover
Got the Simoniz Bug Remover on auto windshield, now it looks milky. Can not remove it, have washed repeatedly.
Even tried varsol/paint remover. What will get Simoniz Bug Remover off windshield???.
Preferred solution: Help cleaning Simoniz Bug Remover off windshield!!!
User's recommendation: Avoid Simoniz Bug Remover
Refund
Not receiving due service due to the machine excepting my money but never came on. Can't get in touch with no one.
Even the barrel of Morrisville could not help me.
It's not about the money but rather the idea of someone just taking my hard earned money for free. It just does not sit right with me.
Preferred solution: Let the company propose a solution
User's recommendation: If you have a issue with the washer don't count on it to be a customer service person to help you I will not...
Refund
The automated car wash took my money but never washed my car it never moved. No one to call no way to reach out.
Preferred solution: Full refund
User's recommendation: Do not use the self car wash after hours if something goes wrong no one will be able to help you even calling someone leads to a dead end.now I'm out of 15 dollars.
About
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Simoniz USA was formed as a result of a purchase by Syndet Products, Inc. of the Simoniz brand name in 1997 from First Brands Corp. Syndet. At that time, the company was a 25-year old manufacturer of hard surface detergents, cleaners and waxes, serving the automotive, institutional and industrial marketplace. At the present time, the company is located in Bolton, Conn. Currently, Simoniz USA's diverse product line covers a broad spectrum of markets including the commercial vehicle washing, professional detailing, retail vehicle appearance, janitorial/ institutional cleaning and products for the home pressure washer "do it yourself" customer.
Today, Simoniz products and services are preferred throughout the country at new car dealerships, professional car washes, and by professional housekeeping and maintenance departments.
Simoniz is ranked 58 out of 601 in Cleaning Services category
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